Social media will be the way to reach to Government now. Wednesday, Chief Minister Naveen Patnaik inagurated Social Media Grievance Cell. He also launched a Mobile Application for this purpose.
In the launching program at state secretariat Patnaik said that this will be an effective medium of Government-Public interface. It will be helpful in creating bond of trust between Government and public. En-capsuling Technology, Teamwork and Transparency will be helpful in addressing the problems faced by common citizen.
It has been said that the officers will respond the grievances in 24 hours. If the mechanism works, it will be a remarkable system for grievance redressal.
CMs followers on twitter 1.5 million recently.